0 Year / Fresh GradAdvanced Diploma / Diploma$2200-$2499
Job Description / Requirements
Liaise with Customer service and perform Level 2 technical troubleshooting
Perform maintenance service scope to PacTech Care Customer according to support entitlement.
Perform solution simulation, firmware upgrade and burn in test if require.
Provide 24x7 onsite standby technical support and carry out preventive maintenance as and when required.
Feedback field issues and requirements to immediate superior for service optimization
Assist in ad-hoc projects if require
Diploma/Engineering degree holders on IT networking or relevant field
Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
Good analytical and a flair for dealing with technical and operational problems
Good interpersonal and communication skill
Positive working attitude and a good team player
Ability to work under pressure with minimal supervision
Willing to work extended office hours and after office hours when needed
Exposure to security solution such as Firewall, local balancer or endpoint protection is an advantage
working hours: 9am to 6pm (Monday to Fridays)
Working Location: Redhill
24x7 standby duty: required
Fresh graduates with strong portfolio are welcome to apply
ICT and Media
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Working Hours, (eg: 8.30am-5.30pm, 9am-6pm)
9am - 6pm
No Of Work Days
Number Of Vacancy To Hire
About Pacific Tech Pte Ltd
Pacific Tech is a Value Added Distributor, providing Network, Cyber Security, Data Protection and Biz Continuity solutions to various market verticals in the ASEAN region. We have direct business coverage in Singapore, Malaysia, Thailand, Myanmar, Cambodia, Brunei and rest of ASEAN with thousands of partners supporting us deploying our solutions across Asia Pacific, Europe, Middle East and America.
Pacific Tech is also an award winning distributor in ASEAN and APAC for most of the vendors which we distribute. We at Pacific Tech believes in providing Top Class Service by combining our strong technical knowledge & industry leading products from our Network, Cyber Security, Data Protection and Business Continuity vendors.
Pacific Tech is currently distributing Druva, Extreme Networks, Final Code, Firemon, Fortinet, Forcepoint, H3C, Kemp, Lastline, Menlo, Procera, Radware, Rapid 7, SecureAge, SoftFoundry, Sophos, Thales & Onespan.