IT Business Analyst

  • Singapore Post Ltd
  • SingPost Centre, Singapore
  • 31 Jul, 2018
Permanent Data Analytics 5 Years Bachelor's Degree > $5000

Job Description / Requirements



  • Analyse and provide detailed and precise functional specifications document for Last Mile Platform requirements and all other future IT products as the systems analysts and developers
  • Identifying options for potential solutions and assessing them for both technical and business suitability
  • Work closely with developers to ensure deliverables match accordingly to the functional specifications document in a fast pace manner
  • Able to work with Team Lead, Systems Analysts, Infrastructure Support, other IT Business Analysts, Software Developers and all related teams within the organisation in an efficient and effective manner
  • Manage / Coordinate with the Users, Systems Analysts, Vendors and Peers to implement resolutions for each request and issue
  • Perform related Project Manager Responsibilities especially on timeline and resource managemen
  • Formulate Test Cases and execute related Test Plans
  • Overseeing implementation of new change requests and new releases
  • Able to travel overseas to work when required
  • Undertake any other duties that may be assigned by the supervisors





  • Recognized Degree in Computer Science, IT or related disciplines

  • At least 5 years of relevant working experience in systems analysis, design, development, testing, implementation and post-implementation maintenance support;
  • Ability to write Last Mile Platform Requirements;
  • Prior Experience on integrating Last Mile Carriers and Courier Companies including but not limited to Track and Trace, Parcel Scanning, Manifest Handling, Customs Declaration, Online/Mobile Payments, Deliveries, Collection Points and related software applications;
  • In-depth knowledge on eCommerce Logistics – Last Mile Delivery Processes;
  • Experience in handling users, customers, peers and vendors across different geographical regions and industries;
  • Experience in managing multiple concurrent initiatives.
  • Knowledge on Java, MS .Net;
  • Knowledge on XML, JSON, Webhooks;
  • Knowledge on MySQL and any NoSQL;
  • Knowledge on Cloud Solutions and related services;
  • Knowledge on Web Services and experience in using them;
  • Hands-on experience on MS SQL Server 2016 and above;
  • Hands-on experience on MS VSS 2015 and above.
  • Proactive self-starter with an analytical and responsible mind;
  • Logical approach to problem solving;
  • Good interpersonal and client-handling skills with the ability to manage expectations and explain technical detail;
  • Ability to contribute to a team effort;
  • Ability to learn quickly;
  • Good oral and written communication skills;
  • Result and customer orientated;
  • Preferably with leadership capabilities and experience.
  • Possess high level of Self-Personal Drive with Self-Initiatives;
  • Committed to work and willing to contribute all efforts to the organisation;
  • Willing to explore and able to widen exposure on all related domain knowledge.