Assistant Vice President, Ecommerce Logistics

  • Singapore Post Ltd
  • SingPost, Singapore
  • 31 Jul, 2018
Permanent Infrastructure architecture and support 10 Years Bachelor's Degree > $5000

Job Description / Requirements

Responsibilities:

  • Manage portfolio of programs and projects - Prioritisation of programs and projects; New project deliverables
  • Program management and provide guidance to project managers - Governance over key accounts for timely data integration, reports and continuous improvements to drive customer satisfaction
  • Key account management - Continuous onboarding of customers, solutioning and driving changes to improve turnaround time and customer satisfaction
  • Onboarding customers and Partner integrations- Continuous onboarding of partners, solutioning and driving changes to improve turnaround time
  • Continuous improvements - Innovate on working processes to drive productivity and transparency and improve internal users’ and external customers’ satisfaction
  • People Management - Be involved in mentoring and team management
  • Processes and policies ownership
  • Optimise budget to deliver and improve services, upskill resources and meet expectations
  • Be involved in Service management processes
  • Budget and P&L responsibility

 

Requirements:

  • Degree in Computer Science/Engineering or equivalent
  • At least 10 years of experience in IT application development and maintenance out of which at least 5 years of people and line management experience is a must
  • Good Spoken & Written Communication
  • PMI/PMP or ITIL Certification is advantageous
  • Prior Experience of Logistics, Supply Chain and/or Transportation Industry is required
  • Strong understanding of Software Development Life Cycle and Agile framework
  • Knowledge of Track & Trace, Parcel Management, Billing, CRM is an advantage
  • A self-starter with strong analytical and a high ability to work with tight deadlines
  • Comfortable working with large amount of data and meticulous attention to details
  • Able to work independently and strong problem-solving skills
  • Up to date with current technology trends and practices.